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SchoolDude Instructions

The following represents additional instructions and example screen images that will help guide you through using the new system.

STEP 1: MySchoolBuilding Requester Login

This update requires each Requester to use a personal password when logging in to submit a request. This provides an initial layer of security on top of the Submittal Password used on each request form.

Existing Requesters (e.g., have previously submitted work orders) have a default password assigned to their email address (newuser one word all lowercase), and will be prompted to update the password the first time they log in. 

SAMPLE IMAGE ONLY!

schooldude existing requester screenshot

Having trouble as an existing user?

  1.  Select Forgot Password at the top of the page.
    2.  Enter your email address and select Submit.
    3.  The screen will now say “Your email is on the way!  Check your email for instructions on how to reset your password.”  (The email could go to your spam folder, so if you don’t see it, check there.)
    4.  Open that email and click on the link it provides. Enter a password, confirm the password and select Reset Password.
    5.  Go back to your original screen and enter your email address and your password and select Sign In.
    6.  It will now take you to the screen you are accustomed to seeing and you may enter new requests in the same manner as always. 

 

New Requesters (e.g., have never submitted an online request) will have the ability to register and will become an official user after their first submission of a work order, IT incident, etc.  

TCNJ’s organization account number: 98438005

SAMPLE IMAGE ONLY!

schooldude register screenshot

 

Step 2: Submit your work order.

SAMPLE IMAGE ONLY!

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